Common issues you may encounter when working with Live Streaming, as well as steps you can take to troubleshoot them.

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Low latency mode has a delay of more than 5 seconds

Possible cause: The player does not support the DASH.JS library.
Suggested solution: Our low latency solution has a latency of 4-5 seconds. If the delay is more than 5 seconds:
  • Make sure that the player supports the DASH.JS library.
  • Try testing your low latency stream at the open source DASH.JS player.

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Current broadcast contains DVR chunks of the previous broadcast

Possible cause: The broadcast is over, but the stream has not been stopped.
Suggested solution: This is a normal behavior. To avoid this situation:
  • Stop the stream when the broadcast is finished.
  • Delete the DVR archive before starting a new broadcast.